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 Errors

B30-1 script error

An issue has been identified on the Mercia Company Audit template version 24.0.01 which incorporates changes for IAS315. The B30-1 document specifically may exhibit script errors on opening and risks may not appear correctly or at-all in this... Read More

How to reset AO General options

Note: This process will not change anything but taking a backup of the file is recommended. 1. Use CTRL and F to search for the AO document in the Document manager.     2. Click on the refresh arrow to refresh the AO document. 3. Close the... Read More

Sync Behaviour within the AuditAdvanced template

Most documents in a smartsync engagement will automatically synchronise, however there are exceptions. View the sync properties by reviewing the Sync Behavior column. 1. Use the right-click context menu on the column headers in the Document Manager,... Read More

Troubleshooting issues with Audit files

If there are issues with an audit file such as errors, or documents not loading correctly, the following steps can be attempted: Run the AO Run the AO - general options document. This will refresh the file and can help with items pulling through... Read More