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What is an ePack? ePacks are periodic updates to the Caseware templates, which update the Knowledge Libraries and Table Layouts. ePacks are released to ensure that disclosure is up to date, tagging information is current and any bugs that have... Read More

When a new ePack is released, it is important to remember that simply installing the ePack won’t have any direct effect on a set of accounts. Therefore, we always recommend upgrading to the latest ePack release at the earliest convenience. In... Read More

Occasionally, a document in your client file may become corrupt. You may have issues opening a document or you may not have new mapping numbers. The Copy Components function allows you to copy components from a template/file into a file. 1. Go... Read More

TPack A t-pack is an update to the template mapping which doesn't directly affect any existing Caseware file. A t-pack will contain any new map codes which may be introduced. In order to apply these updates to an existing file you would... Read More

1. To check a file is on the latest epack navigate to Computation and then E-filling details.   2. The epack will show at the bottom of the screen. By hovering over this it will then show if this is a revised epack as shown below with it stating... Read More

1. In order to check what ePacks you have installed, select the Home icon to navigate to your Digital Dashboard.   2. Once the Digital Dashboard has loaded, use the Other docs dropdown menu to select Support information.   3. The dashboard will... Read More

Please find below a recording of our Corporation Tax - Corporate Interest Restriction & ePack CT3.11.02 webinar.  Click here to view the Question & Answer document containing responses to participants' questions submitted during the... Read More

epP3.13.01 We have released an ePack to update the Caseware Pension template, in line with changes required for revised ISAs.  Please note that this ePack is suitable for Working Papers versions 2020 and 2021, and is applicable to the Accounts3... Read More

When a new ePack is released, installing the ePack will not update an existing CT600. It is recommended upgrading to the latest ePack release at your earliest convenience. In order to affect the CT600, Knowledge Library (KL) updates will need to... Read More

The error below relating to Out of date Tax rates indicates you are not up to date with your ePacks. You need to ensure you are up to date with Corporation Tax ePacks as these include updates to the RPI rates tables. To check which ePack you... Read More