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Caseware Working papers crashing when opening documents

In the instance that Working Papers keeps on crashing and is affecting multiple files, it is advisable to change your default printer settings as some printers are not compatible with Caseware.

Please close your Caseware and change your default printer to MS print to PDF

There might be need to disable Windows from managing your default printer, please see the steps below.

 

1. Open Windows settings and select the Devices option.

 

2. Untick the option to Allow Windows to manage my default printer option within the Printers and scanners tab.

 

  • Related template: None
  • Software platform: Working Papers 2018, Working Papers 2019, Working Papers 2020, Working Papers 2021, Working Papers 2022