Chat with us, powered by LiveChat What to do with fixed returned smart sync files Skip to Content

What to do with fixed returned smart sync files

When a smart sync file is sent in to Support to be repaired, it will be returned without a _sync folder in the engagement.

Place the file in a temporary folder and ensure the file has been corrected.

Follow the procedure below to remove sync files for this engagement from the Cloud and local machines before re-publishing the fixed file:

https://help.caseware.co.uk/article.php?id=423

 

  • Related template: CaseWare Cloud Platform
  • Software platform: Working Papers 2018, Working Papers 2019, Working Papers 2020, Working Papers 2021, CaseWare Cloud, Working Papers 2022