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Network Licence information not retaining

Once the machine has been registered when closing and re-opening the program it should remember this information.

If the program needs to be re-register when re-entering Caseware, it is because you do not have permission to write this information to the registry.

Computer\HKEY_LOCAL_MACHINE\SOFTWARE\CaseWare\Working Papers\2018.00\CWLS is where the licence information is held as shown below.

Users will need to be given full control and read permissions to the entire Caseware folder.

  • Related template: None
  • Software platform: Working Papers 2018, Working Papers 2019, Working Papers 2020, Working Papers 2021, Working Papers 2022