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Performance issues

Things to check when experiencing performance issues:

Have you got the latest Working Papers installed?

https://help.caseware.co.uk/article.php?id=704

 

Are you up-to-date with ePacks/Audit templates?

https://help.caseware.co.uk/article.php?id=9

 

Has the temp directory been cleared out?

https://help.caseware.co.uk/article.php?id=702

 

Have the CV.Ver best practices been applied?

https://help.caseware.co.uk/article.php?id=686

 

Does the system meet minimum system requirements?

https://help.caseware.co.uk/article.php?id=525

 

Have anti-virus exclusions been applied?

https://help.caseware.co.uk/article.php?id=703

 

Obtain a support report from the machine

https://help.caseware.co.uk/article.php?id=689

 

If you have reviewed the above and are still experiencing issues, please contact our Support Team. 

  • Related template: None
  • Software platform: Working Papers 2021, Working Papers 2022